Event Sales Concierge

More enquiries.
More bookings.
Less admin.

FiFi works quietly behind the scenes — responding to event enquiries, nurturing leads, uncovering revenue opportunities and helping your venue keep its calendar moving.

More time for what matters
01

Respond while the lead is warm

Consistent enquiry care even when your team is on the floor, in meetings or off duty.

02

Nurture every opportunity

Thoughtful follow-up means good enquiries are less likely to disappear into an inbox.

03

Find revenue already hiding

Spot quiet dates, missed upsells and previous clients who may be ready to return.

04

Keep hospitality human

FiFi handles repetitive sales work and hands the moments that matter back to your team.

Meet FiFi

Your event sales concierge.

FiFi isn't another complicated event system. She's designed to sit alongside the tools your venue already uses and help with the part that is easiest to lose: the conversation between an enquiry and a booking.

She learns your packages, capacities, minimum spends, menus, policies and tone of voice — then helps your team respond consistently and identify the next best opportunity.

Discover how FiFi works
FiFi Opportunities

Don't just manage enquiries. Find the next booking.

Instead of opening another overwhelming CRM dashboard, your team sees the handful of opportunities worth acting on today.

One simple question: where can FiFi help your venue make or protect revenue right now?

Good morning

Here are today's opportunities.

Example dashboard
3

Hot enquiries

Estimated potential value $18,400 · high booking intent

Review →
7

Follow-ups due

Warm enquiries waiting for a thoughtful nudge

Let FiFi handle →
2

Upsell opportunities

Potential beverage, AV or premium package upgrades

Explore →
3

Quiet dates next month

Dates FiFi could help package and promote

Build offer →
12

Past clients worth reactivating

Previous corporate or social clients who booked around this time last year

Reconnect →
Before · During · After

A revenue concierge across the whole event relationship.

FiFi is designed to do more than answer the first email.

Before

Win the enquiry

  • Capture & qualify leads
  • Respond in your venue's voice
  • Recommend the right package
  • Prepare polished proposals
  • Follow up consistently
During sales

Grow the booking

  • Spot beverage upgrades
  • Suggest AV, styling & extras
  • Protect minimum spends
  • Surface accommodation or add-ons
  • Flag high-value opportunities
After

Bring them back

  • Remember repeat clients
  • Prompt annual event rebooking
  • Reactivate past corporate guests
  • Identify seasonal opportunities
  • Support post-event review requests
See FiFi at work

A real-world enquiry, beautifully handled.

Switch venue type, then see how FiFi could respond, prepare the next step and hand a booking-ready lead back to the team.

Enquiry details
Event50th Birthday Dinner
Guests70
TimingSaturday evening
Guest request

Elegant but relaxed, seated dinner, premium drinks and space for speeches.

FiFi has considered
✓ Guest count & capacity
✓ Suitable event package
✓ Relevant upgrades
✓ Missing details still required
FiFi
Your Event Sales Concierge
Enquiry active
Guest
Hi, I'm planning a 50th birthday for around 70 people. We'd like something elegant but not too formal. Do you have anything suitable?
FiFi
Absolutely. For around 70 guests, I'd suggest our Signature Dinner format. I can prepare two options — one with a premium beverage package and one with a bar tab. May I also check your preferred date?

This is a product demonstration. Live venue-specific responses would be configured using each venue's approved packages, policies and sales rules.

Pricing

More sales support. Less admin.

Launch pricing designed to be validated with early venue partners before final commercial release.

Essential

FiFi Essential

$149 / month

For independent venues wanting consistent enquiry care.

  • Enquiry capture & qualification
  • FiFi responses
  • Venue knowledge base
  • Basic follow-up
  • One venue
Groups & Hotels

FiFi Collection

From $599

For hospitality groups and multi-venue operators.

  • Everything in Signature
  • Multiple venues
  • Group-level opportunity view
  • Advanced workflows
  • Custom integrations
  • Priority onboarding
Compare plans

Find the right FiFi for your venue.

Simple differences, clearly laid out — with Signature offering the strongest balance of automation and revenue support for most venues.

Feature FiFi Essential
$149 / month
FiFi Signature
$299 / monthRecommended
FiFi Collection
From $599
Enquiry capture & qualification
FiFi responses
Venue knowledge base
Basic follow-up
Advanced follow-up
Branded proposal support
Upsell opportunities
FiFi Opportunities dashboard
Quiet-date opportunity suggestions
Past-client reactivation
Revenue opportunity reporting
Multiple venues
Group-level opportunity view
Custom integrations
Priority onboarding
Made for hospitality

One concierge. Different kinds of venues.

Hotels

Functions, conferences, accommodation and group events.

Restaurants

Private dining, celebrations and group bookings.

Function Spaces

Corporate, social and special-event enquiries.

Pubs & Clubs

Functions, parties and repeat local business.

Rooftops & Bars

Launches, cocktails and premium social events.

Ready to meet FiFi?

Let FiFi handle the opportunities so your team can focus on unforgettable hospitality.

We're inviting a small number of early venue partners to help shape FiFi before launch.