Event Sales Concierge

More enquiries.
More bookings.
Less admin.

FiFi works quietly behind the scenes — responding to event enquiries, nurturing leads, uncovering revenue opportunities and helping your venue keep its calendar moving.

More time for what matters
01

Respond while the lead is warm

Consistent enquiry care even when your team is on the floor, in meetings or off duty.

02

Nurture every opportunity

Thoughtful follow-up means good enquiries are less likely to disappear into an inbox.

03

Find revenue already hiding

Spot quiet dates, missed upsells and previous clients who may be ready to return.

04

Keep hospitality human

FiFi handles repetitive sales work and hands the moments that matter back to your team.

Meet FiFi

Your event sales concierge.

FiFi isn't another complicated event system. She's designed to sit alongside the tools your venue already uses and help with the part that is easiest to lose: the conversation between an enquiry and a booking.

She learns your packages, capacities, minimum spends, menus, policies and tone of voice — then helps your team respond consistently and identify the next best opportunity.

Discover how FiFi works
FiFi Opportunities

Don't just manage enquiries. Find the next booking.

Instead of opening another overwhelming CRM dashboard, your team sees the handful of opportunities worth acting on today.

One simple question: where can FiFi help your venue make or protect revenue right now?

Good morning

Here are today's opportunities.

Example dashboard
3

Hot enquiries

Estimated potential value $18,400 · high booking intent

Review →
7

Follow-ups due

Warm enquiries waiting for a thoughtful nudge

Let FiFi handle →
2

Upsell opportunities

Potential beverage, AV or premium package upgrades

Explore →
3

Quiet dates next month

Dates FiFi could help package and promote

Build offer →
12

Past clients worth reactivating

Previous corporate or social clients who booked around this time last year

Reconnect →
Before · During · After

A revenue concierge across the whole event relationship.

FiFi is designed to do more than answer the first email.

Before

Win the enquiry

  • Capture & qualify leads
  • Respond in your venue's voice
  • Recommend the right package
  • Prepare polished proposals
  • Follow up consistently
During sales

Grow the booking

  • Spot beverage upgrades
  • Suggest AV, styling & extras
  • Protect minimum spends
  • Surface accommodation or add-ons
  • Flag high-value opportunities
After

Bring them back

  • Remember repeat clients
  • Prompt annual event rebooking
  • Reactivate past corporate guests
  • Identify seasonal opportunities
  • Support post-event review requests
See FiFi at work

A real-world enquiry, beautifully handled.

Switch venue type, then see how FiFi could respond, prepare the next step and hand a booking-ready lead back to the team.

Enquiry details
Event50th Birthday Dinner
Guests70
TimingSaturday evening
Guest request

Elegant but relaxed, seated dinner, premium drinks and space for speeches.

FiFi has considered
✓ Guest count & capacity
✓ Suitable event package
✓ Relevant upgrades
✓ Missing details still required
FiFi
Your Event Sales Concierge
Enquiry active
Guest
Hi, I'm planning a 50th birthday for around 70 people. We'd like something elegant but not too formal. Do you have anything suitable?
FiFi
Absolutely. For around 70 guests, I'd suggest our Signature Dinner format. I can prepare two options — one with a premium beverage package and one with a bar tab. May I also check your preferred date?
Explore the FiFi experience

From first enquiry to a confident handover.

Choose a venue above, then explore each stage of a sample event-sales journey.

Interactive preview · No AI required
Example lead profile

A celebration to remember

Step 01 · New enquiry

An enquiry arrives

Illustrative scenario and sample data only. No real guest information is collected here, no availability is checked, and no proposal or email is sent. Actual features will depend on each venue's setup.

This is a product demonstration. Live venue-specific responses would be configured using each venue's approved packages, policies and sales rules.

A clearer picture of every opportunity

Meet your future sales dashboard.

Explore a sample venue pipeline, follow-up priorities and potential event value — all in one elegant view.

FiFi · Sales Studio
INTERACTIVE PRODUCT PREVIEW
Open enquiries
—
Awaiting a decision
Potential event value
—
Estimates, not confirmed revenue
Needs follow-up
—
Sample opportunities to revisit
Proposals prepared
—
In this sample pipeline

Event enquiries

Choose an enquiry to explore the details and suggested next step.

Enquiry details

Select an enquiry to view its sample summary.

Demonstration only: All names, enquiries, values and actions are fictional. This dashboard is not connected to your Netlify enquiries, email, bookings or live AI. Status changes are for preview only and reset when the page reloads.

Experience FiFi · Interactive preview

The event proposal studio.

See how a venue could turn a few event details into a beautifully structured proposal outline. This demonstration works instantly — without AI or a booking system.

Tell us about the event

Sample proposal preview

Your event, thoughtfully considered.

Choose your event details, then tap “Create sample proposal” to see the outline.

Illustrative only. This is not a quote, confirmed package, reservation or availability check. Actual venues would supply their own prices, capacities and policies.

See the opportunity

What could missed enquiries be worth?

Explore a hypothetical scenario for your venue. This is an estimate of potential enquiry value, not guaranteed revenue or an estimate of FiFi's impact.

Illustrative opportunity

Potentially overlooked enquiries each month

6

Estimated value if some became bookings

A$4,200

Formula: enquiries × missed follow-up rate × hypothetical conversion rate × average event value. This does not predict actual sales or claim FiFi will recover these bookings.

Simple by design

How FiFi works.

01

Tell FiFi about your venue

Provide your event spaces, approved packages, menus, capacity limits and policies.

02

Welcome every enquiry

Once the live AI service is built, FiFi is intended to answer questions and gather the information your sales team needs.

03

Give your team a head start

Review qualified enquiries, suggested next steps and follow-up opportunities. Your team remains in control of quotes and bookings.

Current website experiences are guided and sample-data previews. Live AI, integrations and automation are in development.

An invitation to early partners

Become a founding venue.

Help shape the next chapter of event sales. We're inviting a small group of restaurants, hotels and event spaces to explore FiFi & Luxe as we develop the full service.

Early access, thoughtfully delivered.

Explore the demos, share your biggest enquiry challenges and help us prioritise the features venues really need.

Our proposed founding rates start at A$99/month, subject to final inclusions and launch terms. Joining the interest list does not start a paid subscription.

Let's meet your venue.

Tell us about your business and we'll be in touch about early access.

Uses the existing FiFi & Luxe enquiry form. No payment required to express interest.

Founding venue pricing

Beautifully simple. Built to grow with you.

Indicative founding-venue pricing in AUD, per month. Register your interest now — subscriptions are not yet available and planned features are still in development.

The essentials

FiFi Essential

A$99 / month

For boutique venues and restaurants ready to capture every opportunity.

  • Guided event enquiry assistant
  • Enquiry capture and qualification
  • Email enquiry notifications
  • One venue
  • Future AI upgrade pathway
Hotels & groups

FiFi Luxe

From A$399 / month

For hotels, larger venues and multi-space event operations.

  • Everything in Signature
  • Planned multi-space support
  • Planned advanced reporting
  • Custom workflow consultation
  • Priority onboarding planning

Prices are proposed and subject to final inclusions, fair-use limits, setup requirements and GST treatment. AI features are not yet live. No payment is taken on this website.

Compare plans

Find the right FiFi for your venue.

Explore our proposed launch packages. Features marked “planned” are not live yet; join the founding-venue list to help shape them.

Feature FiFi Essential
A$99 / month
FiFi Signature
A$199 / monthRecommended
FiFi Luxe
From A$399
Guided event enquiry demonstration✓✓✓
Enquiry capture & email notifications✓✓✓
One-venue setup✓✓✓
Planned AI-powered responses—✓✓
Tailored venue knowledge (planned)—✓✓
Follow-up workflows (planned)—✓✓
Proposal & opportunities preview—✓✓
Multi-space support (planned)——✓
Advanced reporting (planned)——✓
Priority onboarding planning——✓
Made for hospitality

One concierge. Different kinds of venues.

Hotels

Functions, conferences, accommodation and group events.

Restaurants

Private dining, celebrations and group bookings.

Function Spaces

Corporate, social and special-event enquiries.

Pubs & Clubs

Functions, parties and repeat local business.

Rooftops & Bars

Launches, cocktails and premium social events.

Ready to meet FiFi?

Let FiFi handle the opportunities so your team can focus on unforgettable hospitality.

We're inviting a small number of early venue partners to help shape FiFi before launch.

fifi + luxe
CONCIERGE DEMONSTRATION
Interactive preview only. FiFi is not yet connected to a venue's calendar, packages or live AI. Don't enter sensitive information.